Nine circles of moderation

[Roy (30-year veteran)]

@Jordan

@Roy

@Jordan

Let’s take the temp down a little and focus on content rather than frustrations.

The problem with this is that focussing on the contents is what causes the frustrations.

Well, I didn’t say the frustration unwarranted. My point, as a moderator, is that the quality of the conversation quickly degrades when people publicly vent their frustration on the forum and start getting personal, aggressive, and/or or otherwise uncivil.

That’s backwards. People start to vent their frustration after the conversation has degraded.