Most the time we get it right, I think, but occasionally we get it wrong. I’m opening this thread as a place for open discussion of moderation policy at PS. For particular complaints it might be better to contact @moderators directly. Anything involving an individual should remain as private communications.
To kick off discussion, I offer one of my basic rules for moderating:
Another interpretation of this, is that if someone posts anything which somehow ends up eating up a lot of MY time, then it’s NOT my responsibility to fix it: I’m allowed to bounce it back for correction or re-post. No harm, no foul,
Other member side, if moderator decisions aren’t going your way and don’t seem right, it’s OK to ask for a second opinion. Ask for another moderator to step in. This might mean a delayed response, with comments remaining hidden until another mods becomes available. It’s OK to negotiate a solution too, and probably better if you can.
Some other topics we might need to poke at: private versus open moderation, and use of Slow Mode (comment timer).